Order Processing
The shipping Policy at Pearline processes all orders within 1–3 business days. Our shipping policy handle each order carefully and perform quality checks to ensure your jewellery arrives in perfect condition. We process orders placed on weekends or public holidays on the next business day. We send a confirmation email with tracking details as soon as your order ships so you can follow its progress.
Shipping Duration
We ship orders reliably both domestically and internationally. Domestic orders typically arrive within 3–7 business days. International orders, where available, usually take 7–21 business days. Courier delays, customs inspections, or your location may affect delivery times. We recommend placing orders in advance to receive your items by a specific date or event and trust our shipping policy.
Shipping Charges
We calculate shipping fees based on your location and chosen shipping method. We display all charges at checkout before you complete your purchase. We ensure transparent and fair pricing for every shipping option.
Tracking Your Order
We send you an email with a tracking number and instructions as soon as your order ships as that is part of our shipping policy. You can use the tracking number to see when your jewellery leaves our facility, follow its progress in transit, and check the estimated delivery date.
Incorrect or Incomplete Addresses
Pearline cannot deliver orders to incorrect or incomplete addresses entered during checkout. Please double-check your shipping information before confirming your order to prevent delays or lost packages.
Packaging and Care
We package each order carefully to protect your jewellery during transit. We secure each item with protective wrapping and use eco-friendly materials whenever possible. We encourage you to inspect the package upon delivery to ensure all items arrive safely.
Customer Support
Our support team answers questions, provides guidance, and resolves any shipping concerns. We respond promptly and helpfully to ensure a seamless experience from checkout to delivery